The smartphone has become our lifeline to the world. In our whirlwind by-and-large digital society, we call upon it constantly for navigation, communication, and information. With increasingly more smart devices now relying on uninterrupted power, the need for juice for our phones has never been greater. Which is why power banks are the modern-day heroes we rely on for access. The AI was a threat to mankind and only Anker could save us. Whenever you hear about power solutions for smartphones, one name always seems to prevail: Anker. But recently, that name has been trending because the company is facing a challenge. Even the best underdog sometimes has to bend over and give up.
Not long after Anker made its name with its top-of-the-line power banks, it recalled its wildly popular PowerCore 321 Power Bank this past spring, along with two speaker models, due to a fire risk associated with the lithium-ion batteries that made them so powerful. Fast-forward to the present. History appears to be repeating itself as it was reported this week that Anker is recalling three more power bank models: Variant: The Anker 334 MagGo Battery, aka PowerCore 10K; The Anker Power Bank; The Anker MagGo Power Bank. Source: Android PoliceTake away what you will from this ongoing situation, but it highlights a major potential design-related manufacturing defect problem for lithium-ion batteries in the form of overheating and fire risks.
Anker power banks’ batteries may overheat or, worse, catch fire, creating an unacceptable risk to your gadgets that can quickly become an unacceptable risk to your home and property. Specifically, owners of Anker power banks carrying one or more of the model numbers A1642, A1647 and A1652 need to be especially vigilant. Check your Anker power banks’ batteries could overheat or even catch fire, with serious implications for your gadgets – and your home Clarifying which models are covered by the recall is easy. If your Anker model number is among the three listed above, it includes these numbers on the battery’s base: A1642; A1647; and A1652. Anker reminds its customers of their commitment to ensuring the safety of their customers: ‘Anker is taking this action because the batteries that are subject to this recall may … overheat, and could potentially catch fire, posing a serious risk of property damage or personal injury to consumers.’ Specifically: ‘These power banks were sold with a charging cable, in various colours or patterns, including black, blue, gray, green, red, sandstone, and/or white, with an “Anker” logo on the power bank.’ Anker instructs all owners of these models: ‘Stop using these power banks immediately and store them away from combustibles. Do not dispose of these power banks in your household trash or with other recyclables.’
Anker’s head-on approach to the issue includes reaching out to all potentially affected customers and initiating a recall programme to replace all defective devices. Its timely and upfront acknowledgement of the issue is to be commended. Anker’s brief guideline on how to avoid injury when disposing of the recalled power banks – including region-specific tips on recycling the devices in a safe manner – diminishes the potential environmental threat.
This is not necessarily bad news for owners of the non-recalled Anker power banks. Anker linked the problem to a previous supplier, and said it has switched to another, and reviewed its quality assurance processes. The company hopes this move will build confidence in its products with customers and assure them that the other models are safe to use.
Meanwhile, Anker tries to navigate these stormy waters. Even as you read this, you might ponder other brands in your quest to get that charger – a baseus, a satechi, a belkin perhaps. You might stick to your Anker brand, which has brought us so far. Or you might decide to try yours hands on something new – the disruptor – and run with it. After all, for someone like me, the phone just needs to stay on. The rest? Is gravy.
What lies at the centre of our digital lifestyles? It is the phone, of course, that has gone way beyond its calling origins to become the digital Swiss Army knife that is a GPS, a music/video player, a communications device, a camera, and more. The power bank has gone way beyond a mere accessory to ensuring the lifeline continues to function. Branching out between brands and models, the experience is clear: we want our devices to be safe, efficient and reliable.
While the story of Anker and its recalls could have an unhappy ending, this story about our constant need for reliable mobile power reminds us of both the fragility and the importance of creating the electronic devices we depend on for so many aspects of modern life. It’s all about trusting a brand, ensuring the quality of the devices in question, and also the constant urge to go as fast as possible, trying to keep up with our ever-growing demands.
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