Online publishers are finding themselves, in this age of information currency, teetering on a slippery slope between progress, technology, and visibility. GOOGLE was, according to the US authorities, a ‘monopolist’ and its actions put online content creators at a crossroads: allow GOOGLE to ‘scrape’ their content in order to create AI answers, or die in the search rankings. The battle for visibility exposes a deep tension in the digital age: a struggle between search engine evolution and AI innovations.
At the centre of the problem is GOOGLEbot, the crawler that GOOGLE sends across the internet to index the web and return search results. Faced with this choice, the options for publishers are stark and unappealing. Choosing not to allow GOOGLE to use their content to generate AI-generated answers means accepting that one’s work won’t show up in search results. Which, frankly, means very likely the death of traffic and, thereafter, revenue.
This dilemma paints a distinctly dark picture: comply with GOOGLE’s AI scraping, and risk losing site traffic; refuse, and risk disappearing from search visibility. Publishers go into this situation with very little negotiating power, considering the critical role that GOOGLE plays in visibility according to the case that iFixit CEO Kyle Wiens laid out about the traffic and customer loss his team experienced.
Moreover, GOOGLE’s process puts publishers under pressure, and heavily tilts the competitive balance in GOOGLE’s direction against the small AI startups. By getting the training data for free from the publishers, GOOGLE avoids a hurdle that every other AI competitor faces; a picture that is not helped by the fact that GOOGLE refuses to sign any content deals with publishers (though, to its credit, the Reddit deal made the exception).
As the Justice Department deliberates if or how to break up GOOGLE, or at least try to dismantle its search engine and ad business monopolies, the digital ecosystem wonders what impact GOOGLE’s AI-produced answers will have on search. If the predictions of AdWeek, that organic search traffic could decline by 20 to 60 per cent, are to be believed then the fate of online publishing might be at stake.
The story that unfolds captures a larger balancing struggle between GOOGLE, publishers and emerging AI technologies that are now becoming deeply intertwined. In the midst of a polarised debate, a middle ground might be found that respects the rights of publishers and respects technology – in this case, the technology of AI – while still allowing GOOGLE to offer the vital visibility offered by its search engine.
Its core mission (mapped out in a ‘search quality evaluation guide’ that stretches to 167 pages) is to index and organise the web so that it’s searchable and usable by all. The power achieved by its algorithms and crawlers lies in the logic inherent in this capability: GOOGLE’s supremacy comes down to operating like ‘an endlessly persistent computer science major’. And, as this situation shows, with power comes responsibility. The task going forward is to ensure that GOOGLE’s machine learning and search technology is distributed in a way that remains consistent with fostering a healthy, diverse and just digital environment.
Overall, the GOOGLE-online publishers-AI skirmish reveals the shifting, convoluted reality of our digital lives. As the Justice Department mulls its next move, the grand vision of an information commons fostering innovation should endure. Everyone can benefit if the web is truly a place of opportunity, access, and equity.
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