Understanding Quotes and Offers at Gizmogo

Learn how Gizmogo's quote and final offer process works, what affects the price, and how to get the most for your device.

If you’re thinking about selling your old phone, tablet, laptop, or other electronic device, Gizmogo offers a fast and simple way to get paid. But before you ship your device, it’s important to understand how our quotes and offers work, what factors can change your final payout, and how to avoid surprises.

In this article, we’ll explain how Gizmogo’s quote system operates, when and why offers are updated, and how to make sure you get exactly what you expect — or better.

1. What Is a Quote?

A quote is the estimated value Gizmogo provides based on the information you submit about your device. It’s not the final price yet — it’s a preliminary number that assumes the device is in the condition you describe.

The quote is based on:

  • Your selected device make and model

  • Storage capacity

  • Carrier (if locked or unlocked)

  • Cosmetic and functional condition

  • Whether it includes original accessories

  • Market demand and resale trends

You’ll receive your quote immediately after submitting these details on Gizmogo’s website. This quote is valid for 15 days, giving you time to ship your device without worrying about market fluctuations.

2. The Importance of Accurate Descriptions

To get the most accurate quote, it’s essential to describe your device truthfully. This means checking:

  • Is the screen scratched or cracked?

  • Does the device charge and hold power normally?

  • Are there any dents, missing parts, or hardware issues?

  • Is the device unlocked and free of any accounts?

If you label a heavily worn or damaged phone as “Like New,” it may receive a lower final offer after inspection. But if your description is honest and matches the device we receive, your quote will be honored — every time.

3. The Evaluation Process

Once we receive your device, it goes through a free inspection by our trained technicians. During this evaluation, we check for:

  • Physical condition (screen, body, frame)

  • Functional performance (battery, camera, buttons, ports)

  • Account locks (iCloud, Google, etc.)

  • Aftermarket or non-OEM parts

  • Missing components

This process determines if your device matches the condition you selected when getting your quote.

If everything checks out, we approve your original quote and initiate payment immediately.

4. What Happens If the Device Doesn’t Match?

If your device’s condition doesn’t match what was originally described, we’ll send you an updated offer. This revised offer will reflect:

  • Any undisclosed damage

  • Functionality issues

  • Use of third-party parts

  • Incorrect model or carrier listed

  • Locked or disabled accounts

For example:

  • You selected “Good” condition, but the device has a cracked screen → Offer is adjusted to “Fair” or “Damaged”

  • You listed 256GB, but the actual storage is 128GB → Offer is adjusted based on the correct configuration

You are not obligated to accept the new offer. If you decline it, we will return your device free of charge.

5. Common Reasons for Quote Adjustments

Here are some of the most common issues that may cause a final offer to differ from the initial quote:

  • Screen cracks or display issues not mentioned

  • Device won’t power on or charge

  • Battery health significantly degraded

  • Find My iPhone or Google FRP not disabled

  • Wrong model or capacity selected during quote

  • Detection of non-original parts (such as replaced screens)

  • Signs of water damage or internal corrosion

We always provide a clear explanation when a quote is adjusted.

6. You’re in Control: Accept or Decline

Transparency is a core part of Gizmogo’s process. If your offer changes:

  • You’ll receive an email with the revised offer

  • You’ll have the option to accept or decline

  • If declined, we’ll send the device back at no cost

We do not process payments without your approval unless the quote matches what was originally agreed.

7. How to Ensure a Smooth Quote-to-Payout Process

Want to avoid a revised offer? Here are some simple tips to help you lock in your original quote:

1. Accurately Assess the Condition
Use Gizmogo’s condition guide. If you’re unsure between two categories, choose the lower one for a more conservative quote.

2. Remove All Personal Data and Accounts
Sign out of Apple ID or Google accounts and disable “Find My Device” before shipping. This ensures the device is not activation-locked.

3. Send the Right Model and Storage
Double-check the exact model number and memory capacity. Mixing up carriers or choosing the wrong configuration can lead to a price change.

4. Package It Safely
Improper packing can result in damage during shipping. Use bubble wrap and a sturdy box.

8. What If You Miss the 15-Day Quote Window?

Gizmogo guarantees your quote for 15 calendar days from the time it’s created. If your device arrives after that period, your quote may be subject to change based on market pricing or newer models being released.

To lock in your quote:

  • Ship promptly after creating your quote

  • Use the prepaid shipping label we provide

  • Track your package to confirm timely arrival

9. When Do You Get Paid?

Once your device passes inspection and the quote is confirmed (or the new offer is accepted), we process your payment using the method you selected:

  • PayPal

  • Zelle

  • Check or e-Check

  • Amazon Gift Card

Payment typically processes within 1 business day of acceptance. You’ll receive a confirmation email with details once it’s sent.

10. A Risk-Free, Transparent Process

Gizmogo’s quote system is designed with honesty and flexibility in mind:

  • You get a free quote

  • You get free shipping

  • You get free inspection

  • You’re never forced to accept a lower offer

  • You can get your device back free of charge if you decline the offer

Whether your device is brand new, gently used, or damaged, our goal is to make the process easy and fair.

Conclusion

Understanding how quotes and final offers work at Gizmogo gives you the power to sell confidently. By accurately describing your device, shipping it safely, and following our clear guidelines, you’ll minimize the chance of surprises and maximize your payout.

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