The smartwatch is one of the most successful examples of how technology is becoming part of our everyday lives. A combination of convenience and collection of advanced features now reside just a swipe or two away on our wrists. From how many steps we take in a day to who is calling us, the smartwatch has evolved. What is missing though, is the element of a personalised understanding of our context. This is why we are at a very interesting juncture: could artificial intelligence be the key to unlocking a smartwatch experience that truly feels intuitive?
In spite of all this, there is now a chorus of users complaining that their smartwatch doesn’t feel like it knows them. In a device that collects so much data, and that records so many metrics, there remains something rather basic about our relationship with it. Perhaps this is why the embrace of personalisation has to date been more about the marketing than the matter. A device that monitors your activity, keeps a handle on your daily patterns, tracks your changes in habits, adapts to your own stated health goals and other parameters and encourages you to get off your bum during the day would be more personalised than any of the impersonal but prosaic options available to date. That remains the dream.
With the emergence of wearable technology, calls for a far more customised smartwatch experience will only grow louder. AI can learn and adapt to a user’s habits and routines, and many have argued that this makes it a more appropriate candidate to prevent the tyranny of the nudge. Imagine a truly intelligent smartwatch that learns when you do and don’t drink enough water. A smartwatch that learns your body’s typical fitness benchmarks and, based on your past routines, modulates its notifications to sync with your life – a smartwatch that doesn’t nudge you to hydrate just after you’ve downed a glass of water, nor congratulate you on having a poor workout.
Nor is AI the stuff of science fiction – it is happenstance that AI is making waves in user experiences across, and including, the smartwatch. Using AI, the smartwatch could deliver:
This is the dream of a human-like intelligent agent, a smartwatch that feels like an intimate assistant, deeply in tune with you.
The challenges in this move to AI-augmented smartwatches, in addition to the need to safeguard user privacy and security, include developing algorithms that can offer a truly personalised experience without invading the user’s space. But brands are on the cusp of it. The next series of the Samsung Galaxy Watch, due to launch this August, might integrate what Samsung calls Galaxy AI to ‘personalise your life your way’. This shows the beginnings of the industry’s shift towards capitalising on the power of AI to support healthcare and wellbeing.
Deep integration of AI enables smartwatches to go beyond enhancing the user experience – it can fundamentally reshape the nature of the relationship between you and your technology. It can make interaction feel more natural, more helpful, more human. It’s a vision that companies are rushing to emulate, and as AI innovations continue apace, perhaps one day we’ll look back on the Apple Watch as a mere prologue.
While the sky is the limit as to how these trends will shape the smartwatch of tomorrow, one thing is for certain: for a wearable computer to transform our online, episodic existence – which presents its own physical, psychological and social challenges – into a personal, sustained experience, it will likely have to provide personalised, intelligent notifications and AI health coaching of some sort. The future of wearables is going to be more deeply personal and smarter. Wearables will redefine the relationship between a device and its user in ways that will help us engage more productively with our offline, shared existence. As incubator technologies, wearables don’t just track our lives but have the potential to make us feel more alive.
While it tells the time, its true potential lies in making life more connected, and users healthier. From tracking fitness to relaying notifications, the smartwatch offers features designed to benefit the individual. Breaking the mould, an AI-powered smartwatch becomes a precision-fit best friend, responsive to every unique aspect of your personal identity.
While that future is still years away, it’s a future in which artificial intelligence makes the smartwatch an extension of the wearer, a personalised assistant that understands the intricacies of your life. It’s the merger of technology and the individual through AI that makes the smartwatch experience that much more intuitive and, for the wearer, that much more important.
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