The world of technology always seems to be knocking on the door of the Next Big Thing, and at the helm of this unrelenting wave of change is Apple; a company that has, for a time, repeatedly changed the way we think about consumer electronics. With its new venture Apple Intelligence, Apple is now suggesting that it will definitively change how we think about artificial intelligence. This suggests, in turn, that the company is preparing a new direction for the future.
Ahead of Apple’s Worldwide Developer’s Conference (WWDC 2024), the hype machine is building around how the company – or better yet, Apple’s best and brightest – will change the technology world with an evolutionary step into the realm of artificial intelligence. According to Mark Gurman at Bloomberg, the company is focusing on Apple Intelligence, its ambitious attempt to add smart-AI capabilities to all of its products. Apple’s approach would differ from the competition that has spent recent years adding ‘broader generative AI features’ to its products. But Apple’s approach to these sorts of features is more practical: impactful, useful applications rather than necessarily a mixture of cleverness and inscrutability.
At the centre of something exquisitely American which Apple is building is a technology alliance unlike anything it has ever created before: one that combines Apple’s hardware and software expertise with OpenAI’s computational power, for a set of optional AI features to run on devices whose security is an Apple signature. This process takes personalisation and device personalisation to an all-new level of which Apple will be able to be proud – allowing on-device processing and cloud connectivity in a way that continues to stress how Apple has a unique position in the world of secure personal technology, while never exposing its users’ day-to-day private information.
One of the most intriguing possibilities is that Apple Intelligence will improve Siri, Apple’s voice assistant, to the point that it can directly control certain apps and usher in more complex actions, such as summarising articles or editing photos, upon command. This is less about making AI more user-friendly than enabling users to do more specific tasks. But it could also improve the user experience if developers are given easier access to these features and the information they produce. Next year, these new functionalities could be expanded so that Siri can be more deeply integrated across third-party apps.
Nor does Apple stop with Siri: although Siri remains the face of Apple Intelligence for most users, it will surface in many places across the Apple product line. There will be AI-generated emojis customisable from text strings; AI transcription in Voice Memos; and AI-powered editing tools in Photos. All of this helps us understand why intelligent tools that connect directly and meaningfully with users are important to Apple.
With the Apple Intelligence unveiling, Apple reaffirms its unwavering commitment to user privacy and security. Because the AI features are opt-in, users themselves determine their participation with – and reliance on – AI, emphasising not only respect for user autonomy but bolstering trust in the Apple ecosystem. By focusing on these dual facets of innovation, Apple maintains and even enhances its position as the edgy brand in a sector dominated by geek giants.
But there’s no doubt that Apple Intelligence has the spotlight at next week’s WWDC, a user conference that kicks off 2024’s second half and – more importantly – Apple’s next AI product cycle. This isn’t just a refresh; it’s an entirely new take on what an AI-influenced Apple ecosystem could and should do. By letting AI work for us, and by prioritising, from inception, the end-to-end security necessary to really do so, Apple is playing to its strengths, not just following trends.
Apple is a company that innovates, not just by building new hardware, but by finessing the means by which individual users apply it towards their personal goals. The Apple II revolutionised personal computing; the iPhone was equally revolutionary in its fusion of entertainment and communication. With Apple Intelligence, the company has taken its first step along a road that promises to transform the future of AI by balancing pioneering AI applications with a steadfast commitment to user privacy and security. Apple has set a new bar for what technology companies can achieve. Apple’s AI journey has just begun – and history suggests it will be marked by game-changing innovations and experiences as the company doubles down on the Apple way of thinking different.
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